Returns and exchanges
We hope you will be happy with your item, but if your item isn't quite suitable, don't worry.
You have the right to cancel your purchase within 30 days.

If there's any problem, just e-mail us at
  bravergrace@virginmedia.com 
within 30 days of delivery, so we can sort out the details for you.

You will be welcome to return the item for an exchange, or refund.
 
(You will need to pay the return postage, but we will of course reimburse this where the mistake is ours.)